How do you structure your fees?
We are named Lincoln Reimbursement Solutions because we want to collect every penny that you are owed! We charge a percentage based on the total amount collected per month. We are only paid on performance.
What services are included?
Full Revenue Cycle Management includes: Submission of claims within 24 hours, claim scrubbing, posting of all payments (both electronic and paper checks), denial management, A/R follow-up, patient statements, patient billing inquiries, monthly account review meetings, etc.
We also offer insurance verifications and authorizations and centralized scheduling services at an additional percentage.
We offer credentialing services at a flat, hourly rate. We have found this to be the most competitive in the industry.
My current A/R is a disaster. Can you help?
Yes! We have a standard A/R cleanup process. We call on every single outstanding claim to find out why it hasn’t been paid yet and handle any necessary follow-up to get the claim processed. Through this process, we will reconcile each month's postings to receivables, evaluate and address “no response” claims, denials, and any other issues that may have occurred prior to your engagement with LRS.
Do I have to sign a contract? What are the terms?
LRS has a standard service agreement that includes a 60-day out for both parties. We want you to be completely satisfied with our services and as stated above, we are paid on performance! We expect our services to exceed your expectations.
How much contact will my team have with yours?
We pride ourselves on our communication! We integrate our billing operations with your front desk, accounting, clinician, and executive teams. We are in constant communication on daily tasks, improving processes, information required, etc. This is what separates us from in-house billers and other billing services. We will not only improve your collections, but we will reduce your administrative burdens and improve your business as a whole.