Below are some items you should be asking your billing team on a quarterly basis. These are your key performance indicators that directly affect your bottom line. If answers to these questions are drastically different quarter to quarter you will likely notice a difference in your cash flow.
What do my AR buckets look like?
• Is the 120+ less than 15% of the total AR?
What is my first pass payment percentage?
What is my Daily Sales Outstanding (DSO)?
What is my current payer mix?
What is my denial rate?
• What are my top 5 denial reasons?
• How many claims were written off in the last 90 days and what were the reasons for needing to write off?
What is the average reimbursement per visit for my top 5 insurance payers?
What are major insurance changes that I should be aware of?
• Who are my flat rate payers?
• Are any new insurances requiring authorization?
We are happy to talk through the answers you receive to these questions, review your contracts, and provide you with a strategic revenue analysis.
Save the Date For Our Billing Best Practices Webinar. Register here!
May 19th, 2020 @ 12:00pm EST