Are you thinking about outsourcing your medical billing but aren’t sure what to look for in a revenue cycle management company? 

Here are some key points you should review with a potential company:

1) Software Flexibility 

Will the company work in any EMR system or will they force you to switch to their preferred EMR?

2) Full Service Billing 

Do they handle the entire life cycle of a claim? Do they offer verification and authorization services? Do they offer centralized scheduling services?

3) Team of Billers, Coders, and Denial Management Specialists 

What does their leadership team look like? What about their other employees? Are they specialized in different areas of the revenue cycle? 

4) Communication 

Will your team be in regular communication with the billing company? Will your patients have direct access to the billing team to ask questions? 

5) Monthly Audits 

Does the billing company’s leadership team meet with you on a monthly basis? What types of reporting are they willing to provide? 

6) Price Transparency 

Does the billing company charge a flat percentage of revenue collected? Are there hidden costs associated with their services? 

7) Credentialing 

Does the billing company have a credentialing department? What is the cost associated with this? What are their typical turn-around time for credentialing new providers? 

While this list doesn’t include everything you should look for in a potential billing company, it is a great place to start as you explore your options as a provider. Want to hear how LRS would answer these questions and any others you may have? Contact us today at inquiries@lincolnrs.com to learn more.